PRODUCT INFO & SIZING
A note to our customers: all of our products are handmade using only natural diamonds and gemstones. This may result in slight variations, making your piece one of a kind. Carat weights are always an approximation.
What is the difference between push backs and flat backs?
Push backs are the traditional butterfly back, pushed onto the standard post which measures 0.1mm in thickness and 9mm in length. Push backs are suitable for any piercing, and particularly ideal for lobe piercings.
Flat backs have a post that screws into a back. The post measures 0.1mm in thickness, and is offered in three lengths: 3mm, 5mm and 7mm based on ear thickness and location of the piercing. Flat backs are suitable for cartilage piercings and second lobe piercings. If you are not sure what length you should choose, please reach out to us at email@example.com and we can help you pick.
Please note that our earrings are intended for healed pierced ears only.
Do all earrings come with the option of push back or flat back?
No. Each earring is posted with the option(s) we think will best fit that type of earring while others come with both options when we think it makes sense. If you do not see the option you would like, let us know.
How do I figure out what size I am for your bangles?
Our standard bangle size is 16 cm which is typically for a wrist that is 15 cm depending on how tightly you want the fit. This can be measured by wrapping a string around your wrist where the bangle would sit and measuring the string. We have provided size options as you select your bangle before adding it to your cart - and you don't have to worry, if the sizing is not right, we will fix it for you!
What materials do you use?
We only use 18 karat gold, natural diamonds and other natural gemstones.
How do I care for my gems?
We suggest a very simple care routine. Simply use some warm water and a small amount of laundry detergent, and soak for 15-20 minutes. You can gently scrub your piece with a soft brush and rinse thoroughly before drying.
Where are NAIA pieces manufactured?
NAIA pieces are expertly handcrafted in Dubai, UAE.
Do you sell wholesale or take custom orders (such as engraving, custom designs, custom color variations)?
We absolutely do. Please email us at firstname.lastname@example.org so we can create something you love.